Sometimes you are not able to answer your phone – you are in a meeting, working to meet a deadline or on vacation – and the caller doesn't want to leave a voicemail. Missed calls can be a missed opportunity. Our receptionists will ensure you never miss another call. We can also serve as backup for an existing receptionist by having phones forwarded to us to cover for breaks, lunch, vacation or sickness. What is the cost of a missed call? At some point hiring a receptionist becomes less of a luxury and more of a necessity in order for a small business to maximize its productivity.